Quality Matters
You wouldn’t turn your loan department over to a newly hired teller - they wouldn’t have the training or experience to do the job successfully. So why turn your technology over to any employee with a high school computer class? Or even the corner store that specializes in home computer sales? They may be very good at what they do, but they don’t do what you need. There’s a world of difference between making sure Junior’s computer will play the latest game, and making sure your bank can keep Junior out of your network!
At Lamm Technical Resources, we work everyday with business networks – and only with business networks. We have training and experience in servers, security, storage, branch office computing, and compliance issues. You’ve made a significant investment in your technology. We can help you realize a return on that investment by ensuring it is consistently available to you and your clients, so you and they can concentrate on business.
Where is the true threat?
Most banks do a reasonable job of protecting against external threats with firewalls and intrusion prevention. But that's not enough. According to "Bank Systems & Technology" magazine (Feb. 2008, pg. 20), up to sixty percent of bank fraud losses are internal. Do your network controls ensure that employees can access the data they need - and nothing else? Can you tell who is accessing what information, when they're doing it and why? Operating your network without the proper security permissions is like giving everyone the combination to the vault. And not having the proper logging in place is like turning off the security cameras.
Lamm Technical Resources can help you get those necessary controls in place, and help you monitor and maintain them. And we have a variety of other network security solutions to help protect against other types of threats and issues.
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Location, location, location
When you decided where to put your branch offices and drive-thru facilities, you paid close attention to traffic patterns and accessibility for customers. But did you take into consideration the traffic patterns and remote accessibility issues for your network? It's one thing to build a remote branch or location. It's another thing entirely to integrate that new facility into your existing network. Or perhaps you've recently acquired or merged with another bank. Are you having issues getting both bank's networks to work well together?
At Lamm Technical Resources, we specialize in branch office computing. With expertise in bandwidth management, thin client computing, remote storage, and security, we have the solutions to address the problems your new location is causing.
Press "one" to irritate your clients
When clients call, do they reach the department or person they need, quickly and efficiently? Or do they wade through automated menus and wait through multiple transfers before reaching the one person they wanted? It's a simple fact. You can't help your clients if they can't reach you.
With ShoreTel IP phone systems from Lamm Technical Resources, operators know at a glance whether the caller's party is available, out of the office, or in a meeting. Transfers are quick and intuitive. Conference calls are simple to set up. And when voice mail is the only option, the system can deliver that message to you even if you are out of the office.
Add to that the capabilities of Microsoft Mobile Solutions, and now you can be available to your best clients whenever they need you, wherever you are. And with Microsoft Exchange, even your email becomes a fulltime resource, delivered seemlessly to your Windows Mobile device.
In today's competitive world, staying in touch could be the key to staying in business. Let the communications specialists at Lamm Technical Resources show you how converged communications can make the difference for you and your clients.
Technology is an investment. Get the return you deserve with the assistance of Lamm Technical Resources.
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Lamm Tech has been an integral partner in assisting us in our growth over the years. They have connected our four locations through a network system, and they are constantly helping us to incorporate new applications. When any problems come up, we get very quick response from the people at Lamm Tech.
--Gary D. Marksberry, President
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